General
By using the facilities and services provided by Padelhaus, you acknowledge that you have read, understood, and agreed to these terms and conditions.
FACILITY CHARGES
Users of Padelhaus facilities must follow all club rules, safety guidelines, and instructions provided by club staff. Users are responsible for any damage caused to club property or facilities due to negligence or misconduct.
Booking and Cancellation
Court reservations can be made in advance and are subject to availability. Cancellations must be made at least 24 hours in advance to avoid charges. No-shows or late cancellations may be subject to fees or loss of court privileges.
Opening and closing hours can change at short notice with inclement weather conditions. Courts might be accessible using coded gate access while the buildings are closed- which will be provided via email.
Coaching and lessons
Coaching and lessons at Rocket Padel are provided by registered coaches only. Users must adhere to club policies and schedule lessons directly with the self employed coaches with payment made to them. Private coaching from non approved coaches is not permitted.
Safety and liability
Users are responsible for their own safety and should exercise caution while using club facilities. Padelhaus is insured through the LTA affiliation but users are strongly encouraged to obtain their own insurance coverage.
Our Centres operate according to LTA Venue Safeguarding policy (children and adults), the LTA Diversity and Inclusion policy, GDPR Privacy Policies and other relevant policies.
Recommended footwear for padel courts should be used : Non-marking trainers no football boots.
Privacy
Padelhaus respects your privacy and will handle personal information in accordance with applicable privacy laws. By using the club's facilities and services, you consent to the collection and use of your personal information for club-related purposes only. See our Privacy Policy for more information.
Cookies
We use a number of analytics and cookie services. To see how we use cookies please visit our Cookie Policy for more information.
CHanges and Amendments
We reserve the right to modify or update these terms and conditions at any time without prior notice. It is the responsibility of users to review the most current version of the terms and conditions on the club's website or at the club premises.
Termination
Padelhaus reserves the right to terminate or suspend access to the club facilities and services for violations of club rules or behavior deemed inappropriate by the club management, without refund or compensation.
Governing law
These terms and conditions are governed by the laws of the UK.